Introduction 

 

This privacy notice provides you with details of how we collect and process your personal data through your use of the site impressmarketing.im (referred to as ‘the website’). 

 

The Privacy Policy also informs you of the data protection rights you are legally entitled to under certain circumstances. 

 

It is important that you read this Privacy Policy so that you are fully aware of how and why we are using your data. 

 

 

Contact Details 

 

If you have any questions in relation to our Privacy Policy or your personal data, you can contact us via the below: 

 

Impress Marketing 

Dreemskerry 

Beaumont Road 

Ramsey 

IM8 2HN 

 

Email address: laura@impressmarketing.im 

 

 

Types of data we collect 

 

While using the website and the service we provide, we collect different types of data and information from you both directly and indirectly. 

 

Data and information we may collect and process includes: 

 

Customer Data: 

 

Including data relating to the purchasing of goods and / or services 

• First name and last name 

• Email address 

• Residential or business address 

• Telephone number 

• Purchase data 

 

Communication Data: 

 

Includes any communication that we receive from you through:  

 

• Website contact form 

• Email 

• Text 

• letter 

• Social media messaging 

• Or any other communication method 

 

Technical & usage data: 

 

Includes data about how you use our website and any online services: 

 

• Internet protocol (IP) address 

• Browser type and version 

• Browser plug-in types and versions 

• Operating system and platform of the device you use to access the website 

• The pages of the website that you visit 

• The time you spend on pages of the website 

• Time zone setting and location 

• Times and dates of your visit to the website 

 

Sensitive Data 

 

We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences. 

 

Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to fulfil the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time. 

 

We will only use your personal data for the purpose it was collected for or a reasonably compatible purpose if necessary. Should we require your details for an unrelated purpose to that of the original purpose, we will let you know and explain the legal grounds and seek your approval for processing.  

 

We may process your personal data without your knowledge or consent where this is required or permitted by law. 

 

 

How we collect your data: 

 

Direct Interactions  

 

The majority of the personal information we collect, and process, is provided through direct interactions with you. You may give us your identity and contact information by filling in a form on the website, or by corresponding with us by email, phone or post. 

 

Your personal data is given to us directly when you: 

 

• Subscribe to a newsletter 

• Book a consultation appointment with us online 

• Contact us via the website or social media channels 

• Make an enquiry or correspond with us online, by phone or post 

• Take part in surveys or give us feedback 

• Take part in competitions or promotions 

 

Indirect and/or automated interactions 

 

When you use and interact with the website, we may automatically collect personal information indirectly. This is data that your browser will send when you visit othe website, or when you access the website via a mobile device. We use this information to facilitate future activities, and to improve and analyse the website performance 

 

Sources may include: 

• Cookies & usage data 

• Server logs 

• Data from third parties such as analytic providers and search engines (such as Google based outside the EU) social and advertising networks (such as Meta based outside the EU) 

• We may also receive data from publicly available sources such as Companies House and the Electoral Register based inside the EU. 

 

 

Cookies 

 

We use cookies and similar tracking technologies to track the activity on the website and we hold certain information. 

 

Cookies are files with a small amount of data which may include an anonymous unique identifier. 

 

Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse the website. 

 

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the website. 

 

 

How and why we use your data 

 

We will use your data to provide you with the best possible experience when you use and interact with the website. 

 

Primarily, we may use your personal data for our legitimate interests in order to: 

 

• Provide and maintain the website and the service we provide to you 

• Notify you about changes to the website and the service we provide to you 

• Gather analysis or valuable information so that we can improve the website and the service we provide to you 

• Monitor your usage of the website 

• Detect, prevent and address technical issues 

• Provide customer support 

• Contact you via marketing communication channels you have requested from us, or not opted out of receiving. 

 

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases for processing your personal information: 

 

• To fulfil the performance of a contract we enter into with you 

• To meet our legitimate business interests 

• To comply with legal or regulatory obligations 

• We rely on your consent to collect personal information from you (e.g. through your consent to accept cookies). You have the right to withdraw your consent at any time by contacting laura@impressmarketing.im

​

Marketing communications 

 

We may use your personal data to contact you with marketing communications as below: 

You will receive marketing communications from Impress Marketing if you have: 

​

requested information from us; or if you provided us with your details when you registered for email marketing or additional resources; and in each case, you have not opted out of receiving that marketing. 

 

We will obtain your express opt-in consent before we share your personal data with any third party for marketing purposes. 

 

You can ask Impress Marketing or third parties to stop sending you marketing messages at any time by following the unsubscribe links on any marketing message sent to you or by emailing us at laura@impressmarketing.im 

 

Where you opt out of receiving my marketing communications, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions. 

 

 

Disclosures of your personal data 

 

We may have to share your personal data with selected third parties: 

 

Outsourced team members, third-party suppliers who provide IT and system administration services, Professional advisers (including lawyers, bankers, auditors and insurers who outsourced services) and Government bodies that require us to report processing activities 

 

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. 

We never sell or rent your data to third parties. 

 

 

Links to third-party websites 

 

The website may, on occasion, include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit. 

 

 

Data security 

 

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality. 

 

Although we will do everything in our power to keep your data safe, the transmission of information via the internet is not completely secure. We cannot guarantee the security of your information transmitted to the website; therefore, any transmission is at your own risk  

 

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to. 

 

 

Data retention 

 

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. 

 

To determine the appropriate retention period for personal data we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and the applicable legal requirements 

 

For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers. 

 

 

Your legal rights 

 

Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent. 

 

You can see more about these rights at: 

https://www.inforights.im/media/1594/rights_web.pdf 

 

If you wish to exercise any of the rights set out above, please email us at:

 

laura@impressmarketing.im 

 

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances. 

 

If you are concerned we are not using your data in accordance with these processes and not meeting our legal obligations, or if you are not satisfied with our response to your data request, you can refer to the Isle of Man Information Commissioner: 

 

Website: https://www.inforights.im/contact-us/ 

 

 

Changes to this Privacy Policy 

 

We may update our Privacy Policy from time to time. 

 

We will let you know via email and/or a prominent notice on the website, prior to the change becoming effective and update “effective date” at the top of this Privacy Policy. 

 

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.